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Frequently Asked Questions

Get fast answers to most of your questions.

What are the minimum hardware requirements?

Single User and Multi-User Version:
Duo Core Processor with 8 gigs of dedicated RAM, and at least 100 gigs of hard drive space.

Enterprise Version:
Application Server: Quad Core Processor with 16 gigs of dedicated RAM, and at least 100 gigs of hard drive space.

Database Server: Quad Core Processor with 16 gigs of dedicated RAM, and at least 100 gigs of hard drive space.

What are the minimum software requirements?

Single User and Multi-User Version:
Windows 2012R2 running IIS 8.5

Enterprise Version:
Application Server: Windows 2012R2 running IIS 8.5

Database Server: Windows 2012R2 running SQL Server 2012

Any support for data encryption?

Our products fully support Https/TLS

Any support for 3rd-party peripherals?

Our products will support barcode readers, ID card readers, and Digital Signage Devices.

How to install?

Single User and Multi-User Version:
Copy and paste program files to a server folder. Have IIS convert that folder to an application folder with its own AppPool.

Enterprise Version:
Application Server: Copy and paste program files to a server folder. Have IIS convert that folder to an application folder with its’ own AppPool. Go to Setup page and go through the setup process for installing the database on the database server. Please make sure to have the database server credentials handy.

Requires a dedicated database server.

Preferred Support

Customers who has an active support package, please use the Support Form below.


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